Frequently Asked Questions

Prequalification gives you an idea of how much you may be able to borrow. We base this estimate on your self-reported income, an estimated Annual Percentage Rate (APR) determined by your credit and a term of 72 months. Prequalification isn't a loan application or a guaranteed financing offer.

Prequalification gives you a sense of how much you can borrow before you apply for financing.

Sometimes the information requested by this tool isn't enough for us to provide a prequalification amount. Something as simple as an address inconsistency or a freeze on your credit may prevent us from being able to give an immediate response. If that happens, we'll provide you with the resources you need to connect with a dealer in our network who can work with you to find a car and financing that work for your budget.

Allowing a review of your credit report for a prequalification or checking your own credit report is called a "soft inquiry." Soft inquiries do not affect your credit score because you are not actually applying for new credit.

Your prequalification is an estimate based on your self-reported income, an estimated Annual Percentage Rate (APR) based on your credit, and a term of 72 months. Now that you have an idea of how much you may be able to borrow you can start shopping for a car at a dealer in our network. You may submit your application online or apply directly at the dealership when you are ready to finance your car.

Any financing will require an application and be subject to Chase's then-current underwriting standards including but not limited to, income, credit, ability to repay, and collateral requirements. If you decide to apply for Chase financing, Chase will obtain a new credit report after receiving your completed application for credit.

If you're a Chase customer, you may already have an approved offer when you sign in to your account under "Just For You" or you may have received one by email. You should use the pre-approved offer.

You can apply for Chase Auto Financing online or in-person at any of our network dealers. When you apply, you’ll need to provide details such as your name, address and Social Security number, as well as information about the car you want to finance. If you apply online with us as an existing customer, your saved information will be automatically added when you sign in. Credit decisions are based on your application, your credit and any existing Chase relationship.

If you have a credit freeze, you need to temporarily lift or permanently remove it by contacting the relevant credit bureaus (Equifax^®, TransUnion^®, or Experian^®) before you apply.

No. We don't charge an application fee.

No, Chase does not offer auto financing on private party vehicle purchases.

To apply for business financing, you'll need to work with a Relationship Manager at a Chase branch or visit our business lending site.

Your exact amount may change as you work out the details with your dealer. It's best to be as accurate as possible because changes can affect your approval and terms. Your dealer can update the final amount once you agree on a final price.

If you apply directly with us, only we will receive your application. If you apply for financing through a dealer, your application may be sent to multiple lenders for consideration.

No. You don't have to finance with us, even if we approve your application. However, if you want to take advantage of this offer, contact your dealer.

Please use our Auto Finance Calculator for assistance with interest rates.

Use our Car payment calculator for estimates. Your monthly payment will be based on several factors, such as your amount financed, term, vehicle details and Annual Percentage Rate (APR). To determine your personalized rate and payment, apply for Chase Auto Financing. All applications are subject to credit approval.

The following vehicles are not eligible for financing, include but are not limited to:

• Vehicles older than 10 calendar years
• Teslas older than 5 calendar years
• Vehicles with more than 120,000 miles
• Commercial vehicles
• Salvaged or branded title vehicles
• Vehicles that are not titled or registered in one of the 50 United States or District of Columbia
• Vehicle usage for taxis, limousines, ride share, Uber, Lyft, etc.
• Motorcycles, recreation vehicles (RV), boats or aircraft
• Certain exotic makes

To apply using your information, select "No" when asked if you're enrolled in Chase Online during the application process.

Yes. We need to know the car's make, model, trim and mileage, as well as the dealer you plan to visit. This information lets us give you the most accurate credit decision and rate.

You can apply by yourself or with someone else by choosing the co-applicant option in the application.

Generally, applicants must be 18 years or older to apply.

A down payment is not required but providing one can reduce the amount you need to finance.

Most decisions are available within 2-3 hours. If your application requires a more detailed review, it may take longer. Your credit decision will be sent to the email address on your application.

Your credit decision and Annual Percentage Rate (APR) are good for 30 days (60 days for Tesla) from the decision date.

You can check the status of your application at any time. If you're an existing Chase customer you can sign in with your username and password to view this page. If you're a new Chase customer, you can locate your application ID number in the email sent by Chase Auto.

You can change your car, term and amount at the dealer or with your dedicated Chase Auto Representative. Any changes to your request could change your credit decision and terms. You can change your dealer by going to any of our network dealers, which you can find using our dealer locator tool.

Visit your dealer and let the Finance Manager know you're approved by Chase. Then provide your last name and the last 4 of your Social Security number so they can locate your approval. If you're purchasing directly from Tesla, sign in to refer to your approved application and see next steps.

The information you need will depend on your particular situation. When you apply, we'll let you know which documents to bring to the dealer, along with proof of insurance and a valid driver's license.

Your credit decision and terms are sent to your dealer upon approval. You can go directly to the dealer to finalize your documentation and purchase your vehicle.

Please use our Dealer Locator to find a dealer in our network.

If your dealer does not return in the dealer search on Chase.com, you will need to apply directly at the dealership. Your financing may or may not be with Chase.

If we approve your auto finance application, we'll let the dealer know the details of your application decision. If purchasing a vehicle directly with Tesla, you'll need to let Tesla know you're approved to finance with Chase.

Your dealer will work with us to complete this process and they'll be able to give you this information.

You'll receive quarterly statements in the mail. To manage your paperless preferences, sign in to your account and click on "Profile & settings" in the upper left navigation on chase.com then select "Paperless". From here you can turn paperless statements on or off.